Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

1. Intellectual Property: a. All content on our website, including text, graphics, logos, images, and software, is the property of Luna Bright Studio and is protected by intellectual property laws. b. You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.
2. Product Orders: a. By placing an order on our website, you are offering to purchase our products. All orders are subject to acceptance by Luna Bright Studio. b. Prices, descriptions, and availability of our products are subject to change without notice. c. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies or errors in product information, or suspected fraudulent activity.
3. Payment: a. Payment for our products must be made at the time of purchase. b. We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information. c. In the event of non-payment or payment dispute, we reserve the right to cancel or delay the processing of your order.
4. Shipping and Delivery: a. We will make reasonable efforts to deliver our products within the estimated delivery timeframe. However, we are not responsible for any delays or damages that occur during shipping or delivery. b. You are responsible for providing accurate shipping information. If a package is returned to us due to incorrect or incomplete address details, you may be responsible for additional shipping costs. c. International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
5. Returns and Refunds: a. We strive to provide high-quality products. If you receive a defective or damaged item, please contact us within [insert number of days] of receiving the product to request a return or refund. b. We do not accept returns or provide refunds for customized or personalized products unless they are defective or damaged.
6. Limitation of Liability: a. Luna Bright Studio and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase or use of our products. b. In no event shall our total liability exceed the amount paid by you for the specific product giving rise to the claim.
7. Indemnification: a. You agree to indemnify and hold harmless Luna Bright Studio and its directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses arising out of your use of our website or the violation of these Terms.
8. Modification and Termination: a. We reserve the right to modify, suspend, or terminate our website, products, or services at any time without notice. b. We may also update or modify these Terms from time to time. It is your responsibility to review the Terms periodically. By continuing to use our website or purchase our products after any modifications, you agree to be bound by the updated Terms.
9. Governing Law and Jurisdiction: a. These Terms shall be governed by and construed in accordance with the laws of [Insert governing law jurisdiction]. b. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Australian courts.